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TERMS AND CONDITIONS

CLUB MEMBERSHIP ACTIVATION / E-MANDATE

 

TERMS AND CONDITIONS

By signing and submitting this form you agree to all of the following terms and conditions:

 

AUTHORISATION

By submitting this document you activate your club membership and authorise Storm Combat to collect a monthly fee in accordance with the Club Membership Option selected below. This payment is collected via debit order from the bank account detailed in this form.

 

DATE OF PROCESSING

Fees are payable in advance and debit orders are usually processed on the 1st of each month.   

 

JOINING FEE

Payable once off upon joining the club:

Joining fees are as follows:

Adult Membership : R650

Kids Membership : R450

BEGINNER COURSE CANDIDATES

At the end of the 12 Week Beginner Course, your club membership remains valid and you may continue your journey to more advanced training.  You will have access to all of our classes and your fees will remain the same.  This Debit Order will continue to be processed beyond the termination date of the initial introductory training.  If you do not wish to continue training beyond the 12 Weeks, please confirm in writing one week prior to the end of the course and we will terminate the Debit Order immediately upon your instruction.  Failure to do so will result in the Debit Order continuing until we receive instruction from you to terminate.

CANCELLATION POLICY

Debit Orders can be cancelled at any time, simply by notifying the club. One weeks’ written notice is required.  Debit Orders not cancelled in time will continue to run for the month.  No refunds are granted on debit orders that are deducted due to late notification.  Memberships may be cancelled, but not paused.  

REJOINING THE CLUB AFTER A CANCELLED MEMBERSHIP

Should you cancel your membership and wish to re-instate your membership at a later stage, please note that a new joining fee will be charged.  Please bear this in mind if cancelling over December with the intention of re-instating the membership over January. 

 

HOURS OF OPERATION

The club operates according to the hours listed on the timetable. The club is closed on Sundays and Public Holidays, and over Easter and the Christmas season in the latter part of December.  Group classes may be cancelled if less than three students are booked.

 

SCHEDULES

Timetables are refreshed / changed / updated periodically in order to meet changing needs of our members.  

 

GRADING and CLOTHING

It is compulsory to train in a Storm Combat T-Shirt in the club.  You will be required to purchase this from our online store within one week of signing up. Only black shorts or black leggings are permitted.  Grading Exam Entry Fees and Fight Gear (Boxing Gloves, Shin Pads, Mouth Guards, Groin Gaurds, Head Guards, MMA Gloves etc) are not included in monthly membership fees. 

 

FEE INCREASES

While we will always endeavour to keep our fees as affordable as possible, fees increase from time to time. Should a fee increase be scheduled, you will be given advance warning through our WhatsApp Official Communications Group and you will have the option to continue or terminate your debit order. 

THE PROTECTION OF PERSONAL INFORMATION ACT

CUSTOMER PRIVACY NOTICE

This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

At COR Concepts (and including this website, POPIAct-Compliance) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

 

We collect and process your personal information to contact you for the purposes of understanding your requirements, and delivering services accordingly.  For this purpose we will collect contact details including your name and organisation.

We collect information directly from you where you provide us with your personal details.  Where possible, we will inform you what information you are required to provide to us and what information is optional.

How we use your information

We will use your personal information only for the purposes for which it was collected and agreed with you.  In addition, where necessary your information may be retained for legal or research purposes. 

For example:

  • To gather contact information;

  • To confirm and verify your identity or to verify that you are an authorised user for security purposes;

  • For the detection and prevention of fraud, crime, money laundering or other malpractice;

  • To conduct market or customer satisfaction research or for statistical analysis;

  • For audit and record keeping purposes;

  • In connection with legal proceedings.

 

Disclosure of information

We may disclose your information:

  • Where we have a duty or a right to disclose in terms of law or industry codes;

  • Where we believe it is necessary to protect our rights.

 

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover:

  • Physical security;

  • Computer and network security;

  • Access to personal information;

  • Secure communications;

  • Retention and disposal of information;

  • Acceptable usage of personal information;

  • Monitoring access and usage of private information;

  • Investigating and reacting to security incidents.

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.

We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

 

Your Rights: Access to information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need a copy of your ID document to confirm your identity before providing details of your personal information.

Please note that any such access request may be subject to a payment of a legally allowable fee.   

 

Correction of your information

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

 

Definition of personal information

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.  Further to the POPI Act, COR Concepts also includes the following items as personal information:

  • All addresses including residential, postal and email addresses.

How to contact us

If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.

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